Darrell Shipley
Director of Sales Mountz Jewelers
“My team and I have had the honor and pleasure of working with The Jewelry Coach, Pat Henneberry, on many occasions. She is dynamic and knowledgeable with every facet of the jewelry industry. Pat has mastered the art of pairing her vast experience with the relevance necessary to capture today's client. Her training is an asset that I recommend to each and every leader and sales team in our industry.”
Michelle Graff
Editor-in-Chief at National Jeweler
“Pat has been a columnist for National Jeweler since 2015 and is an absolute joy to work with, I must say. Her observations are sharp, her articles are insightful and popular among readers, and she is responsive when I email her with questions or edits. Perhaps most importantly, though, she has a true passion for the jewelry industry and that shines through in everything she does.”
Janice Mack
President & CEO at Mack and Associates
“I don’t know that there is a more creative, energetic, passionate and well-rounded trainer in the Industry than Pat Henneberry. Pat draws from many years and realms of experience in the jewelry industry.
• She knows how to sell, having done that in her earliest years as a traveling salesperson and later with the Diamond Promotion Service. • She knows how to negotiate, with a clear understanding of values and a clear purpose of creating win-win collaborations. • She knows how to market, creating appealing ideas and putting great thoughts and images to them.
• She knows how to train, bringing her own unique hands-on approach to the training room or the selling floor, crafting her message in ways her audience understands and can apply.
• She knows how to develop training, through mediums and messages that grab attention and ensure learning. • She knows how to read people and adapt herself to what’s important to them.
• She knows how to laugh, has a wry sense of humor and shares it enthusiastically and genuinely. • She has an amazing capacity for giving and sharing her friendship, her knowledge, her resources.
• She is a good person, through and through, caring and giving generously to others and noble causes • She works hard and fairly for her clients.
• She is a good friend to her friends – and all her would-be friends. Pat brings 360 degrees of talent to almost any project she approaches. She has enviable energy and passion. She is incredibly resourceful, calling on her many friends and supporters when her own experience needs be augmented. She looks at everything from different perspectives, analyzing and zeroing in on key objectives and outcomes and delivering end product for clients that are ultimately successful. Pat is a combination of much experience, many talents and tremendous emotional quantity and quality.”
Anne Long
Senior Vice President Business Development at LightHouse Life Solutions, LLC
“I had the chance to work with Pat when we co-founded The Jewelry Coach sales training platform. I was impressed with how she developed impactful training programs for retailers that helped increase sales. Pat has had a special skill of influencing and inspiring sales associates with humor and relatability.”
Rhonda Edelman
Senior Director of Global Education at Tiffany & Co.
“I have worked with Pat for many years first at Hearts On Fire and then I hired her as a consultant at Tiffany to develop and deliver a sales training program. She is a passionate professional with incredible positive energy. Her enthusiasm for learning, coaching and sales are a winning combination. Her experience and relationships make her a valuable resource.”
Rachel Rosin
Senior Executive Recruiter at Diamond Staffing Solutions Inc.
“I have known Pat from her early days at the Diamond Promotion Service when she worked with the retailers in her region. At that time, she would help the jewelers bring the latest DeBeers programs into their stores. I had the distinct pleasure to sit in on some of her retailer training sessions...it always amazed me how easily they responded to her presentations. I know there are so many jewelers out there today that can credit her with their retail success!”
Deborah S. Marquardt
Strategic Advisor at Diamond Standard Co.
“Pat Henneberry is a consummate jewelry industry professional, with unparalleled depth of knowledge and experience. She’s a respected and insightful sales leader and educator, and a valued business strategist. And perhaps most importantly she is a warm, inclusive and inspiring colleague and mentor who makes any room she walks into brighter and more positive — and undoubtedly makes those around her more successful. Anyone who has the opportunity to work with Pat will be thrilled that they did.”